Access Statement

 

 

80 privately-owned caravan holiday homes populate the park, sited on gravel bases with adjacent parking and a paved paths leading to their entrances. Caravans are accessed by either two or three steps with integral handrail. UPVC ramps and platforms with a non slip surface can be specified as an alternative.

 

• For the safety of our guests, we have a 5mph speed limit throughout the park and a one-way system. The road is tarmac throughout the whole park.

 

• We can supply a choice of Caravan Holiday Home Models for purchase which are designed with wheelchair access and limited mobility in mind. Brochures with full specifications are available on request.

 

• Limited parking is available adjacent to our main office suite. The WC, Reception & Owners Lounge can be accessed from ground level. The Park operates a small shop and can arrange delivery of bread milk and groceries to customers requiring assistance. We can also arrange to uplift refuse from your Holiday Home.

 

• We have one customer lounge which is accessed by one step. For those needing assistance, please call our Reception in advance and we will endeavor to provide any necessary help.

 

• Taxi services with ramped access can be arranged through Reception in advance, or by using the details provided in our Owners Information Pack. Wheelchairs can also be arranged for you from the local branch of the British Red Cross, normally for a donation to their funds, but please give us plenty of advance notice of your requirements.

 

• Assistance dogs are welcomed by the park and there is a convenient public pathway on the perimeter of the park for exercising pets.

 

• A public telephone kiosk is available 24 hours a day and we enjoy reasonable coverage of most mobile phone networks. We also employ a resident warden who is available overnight in cases of emergency.

 

• Should you need any special assistance at any time during your visit with us, please ask any of our staff and they will do their utmost to help. We would also welcome any comments from you on how we may improve our park to ensure a happy and relaxed holiday for all of our guests.

 

Andrew Blackie

Park Manager

Springhouse Country Park

 

 

Springhouse Country Park

 

 

Contact:

Blue Sky Resorts Ltd

Springhouse Country Park

Slaley, Hexham

Northumberland

NE47 0AW

Tel: 01434 673 241